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Our mission is to help our clients build stronger, more profitable relationships with their customers by providing customised, robust yet equitable service contract documentation that accurately reflects their services and supports their aspirations.

Are you sure you have up to date service contract documentation in place?

Ill-defined service relationships are usually fragile, threaten profitability, and in the case of poorly constructed telephony contracts, expose you to toll-fraud liability.

Service Contract Consultancy, drawing on more than thirty years experience of service delivery in the ICT sector, supplies professionally- drafted terms and conditions, service descriptions, service level agreements and associated documentation to in excess of fifty small and medium sized companies who operate in the ICT sector. SCCL's clients are typically IT managed service providers and communications service providers who supply voice and data services and a wide range of security, cloud-based and general IT services. The technologies and services that we cover include:

Throughout our engagement with you, we will seek to understand your business model, identifying risks and opportunities and addressing these with you, while focussing on:

• Increasing your revenues
• Increasing your margins
• Protecting your business
• Adding value to your company
• Ensuring regulatory compliance
• Ensuring alignment with your supplier's terms

Make sure you are as protected as fully as possible with robust, yet equitable, terms and conditions of business, accurate service descriptions and realistic service level agreements.

Ask us about a no-obligation review of your current contracts today!

What our customers say

...utmost professional service and outstanding advice...

...saving us weeks of hard work...

...SCCL has a very fair and open pricing structure...

...a professional, honest service, paying exquisite attention to detail...

Working with SCCL is an absolute pleasure...