“Service Contract Consultancy helps its clients to build
stronger, more profitable relationships with their
customers by providing customised, robust yet equitable
service contract documentation that accurately reflects their
services and supports their aspirations”
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01234 481 481

For further details of the other services we offer, click on the headings below:

  • Supporting Documentation

    We also provide other documents that support our client's businesses, including:

    Order Forms

    Company Order Forms form part of any contract for service delivery; SCCL assists its clients with either the creation or modification of these.

    RACI Diagrams

    RACI Diagrams can be used for clarifying responsibilities and accountabilities in the service delivery environment. SCCL has developed software for the creation and maintenance of customised RACI diagrams.

    Codes of Practice

    If a company is selling Ofcom-regulated telecommunication services, published Codes of Practice are a mandatory requirement. The Codes must be either published on the company's website or be otherwise available on request. Codes of Practice are actually subsets of service contracts and in particular, service descriptions and as such, we are well placed to produce such documents for our clients.

  • Retained and Interim Management

    We also provide Retained and Interim Management services to support our client's businesses:

    Project Management

    Drawing on experience of successfully managing retail software developments and data centre service implementation projects, we provide project management services on a part-time basis.

    Business Process Development and Business Analysis

    We'll analyse your processes and produce pithy, relevant, procedures, based on the appropriate current best practice (eg, ITIL). We also draw up technical specifications for software solutions.

    Excel® Spreadsheet Automation

    We have extensive experience in complex automations of Excel spreadsheets using VBA® scripting and offer this service to our clients.

    Interim Management

    We provide short/medium term interim management services, typically on a part time basis, drawing on our experience of service and software delivery management.

  • Supporting Contract Documentation

    Sale / Rental of Goods Agreements

    Most of our clients sell, rent or loan equipment to their customers. We provide sale of goods agreements as supplements that include provisions to cover purchase, rental and loan of equipment.

    Reseller and Distribution Agreements

    A number of our clients sell equipment and their services through the indirect channel, either via small / micro distributors or white-labelled services via resellers. We provide a range of reseller agreements and distribution agreements.

Can we be of assistance to you ?

If you would like to discuss how Service Contract Consultancy can help your company or if you need further information, please contact us.

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What our customers say

...utmost professional service and outstanding advice...

...saving us weeks of hard work...

...SCCL has a very fair and open pricing structure...

...a professional, honest service, paying exquisite attention to detail...

Working with SCCL is an absolute pleasure...

Service Contract Consultancy Limited is registered in England & Wales, Company Number 07996728
Registered Address 24 Nursery Gardens, Bedford, MK41 8DU
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