We also provide other documents that support our client's businesses, including:
Company Order Forms form part of any contract for service delivery; SCCL assists its clients with either the creation or modification of these.
RACI Diagrams can be used for clarifying responsibilities and accountabilities in the service delivery environment. SCCL has developed software for the creation and maintenance of customised RACI diagrams.
Codes of Practice
If a company is selling Ofcom-regulated telecommunication services, published Codes of Practice are a mandatory requirement. The Codes must be either published on the company's website or be otherwise available on request. Codes of Practice are actually subsets of service contracts and in particular, service descriptions and as such, we are well placed to produce such documents for our clients.